CATEGORY:
Moodle Resources
GVS107: Essential Customer Care Skills for Healthcare workers
Course Access: Lifetime
Course Overview
As the population continue to understand their rights and roles as
healthcare customers, positive customer care experience is essential for
healing. Healthcare workers need this skill to be able to perform to their
expectations and beyond. This course will equip the healthcare practitioner
with skills and knowledge necessary for giving a positive perception and
experience in the healthcare service industry.